Xbox App Pc Crashes When Uploading Video
Hullo Hachodo,
A corrupted file is one of the possible reasons as to why the Xbox app keeps crashing when uploading a trimmed game capture. Can you tell usa the other troubleshooting steps that yous have tried so far to become information technology fixed?
In the meantime, allow'due south attempt to perform a clean kicking on your computer to eliminate software conflicts. Yous may refer to this link for the steps.
Let u.s.a. know how it goes later performing the aforementioned solutions. We'd exist glad to farther assist you.
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Hi Hachodo,
A corrupted file is one of the possible reasons as to why the Xbox app keeps crashing when uploading a trimmed game capture. Tin can y'all tell usa the other troubleshooting steps that you accept tried so far to go information technology fixed?
In the meantime, let's try to perform a clean boot on your estimator to eliminate software conflicts. You may refer to this link for the steps.
Let united states know how it goes afterward performing the same solutions. We'd be glad to further assist yous.
Clearing my enshroud and uninstalling/reinstalling the app is the troubleshooting I've performed so far. I also did a clean kicking to remove an antivirus software I didn't want anymore. I had the same problem earlier I did the clean boot every bit I have now afterwards the clean kicking.
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Thank you for the respond. Let'due south attempt to run the Windows app troubleshooter to scan and repair the Xbox app. You may refer to this link to run the troubleshooter.
If you still come across the same result, I recommend that y'all reset the Xbox app by performing the following steps:
- Press the Windows primal on your keyboard, so click the Settings icon.
- Select Arrangement, and then select Apps & features.
- Notice the game, and so click on Advanced options.
- Click Reset.
Keep us updated with the results after performing the suggested solutions higher up.
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Cheers for the reply. Let's endeavor to run the Windows app troubleshooter to scan and repair the Xbox app. You may refer to this link to run the troubleshooter.
If you all the same see the same issue, I recommend that you reset the Xbox app by performing the post-obit steps:
- Press the Windows key on your keyboard, and so click the Settings icon.
- Select Arrangement, and then select Apps & features.
- Find the game, and then click on Avant-garde options.
- Click Reset.
Continue u.s. updated with the results after performing the suggested solutions above.
Ran the troubleshooter and it said it was troubleshooting something with the microsoft shop, not the Xbox app.
Then I tried option two. Start off, Apps & Features is not listed nether Organisation. It is its own category. Second, information technology deleted the Xbox app. I reinstalled it and I am still having the aforementioned issue.
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I appreciate your reply. Tin you tell me if the outcome occurs everytime y'all upload any trimmed videos on the Xbox app? Too, have you lot checked if your Windows 10 is updated? Information technology is possible that you need to update your Windows ten to eliminate this event. To check for updates now, select the Start button, and and then go to Settings > Update & security > Windows Update, and select Cheque for updates.
We look forward to your reply.
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I appreciate your respond. Can you tell me if the event occurs everytime you upload any trimmed videos on the Xbox app? Also, accept you lot checked if your Windows 10 is updated? It is possible that yous need to update your Windows 10 to eliminate this result. To check for updates now, select the First button, and so go to Settings > Update & security > Windows Update, and select Check for updates.
We look frontwards to your reply.
Sorry for the belatedly response, life got in the way.
My Windows x is updated as of today. Same outcome (and a new one), trying multiple clips. When I download the original capture (so that I can trim it), it crashes. Then I reopen the app and try trimming the video. It either proceeds to crash at 99%, or trims, and and then when I effort to upload it, a new error appears, and it says "Sad, this capture can't be shared We don't recognize this game". This new issue is happening with both Ghost Recon Wildlands and Gears of State of war 4.
I besides tried to apply the trim functionality on my Xbox One Ten, and information technology alternates between crashing the game 'capture' app or it simply freezes the progress bar.
I was able to employ the trim functionality on my friends Xbox One S a week ago with a game clip the same age.
All the games I tried to trim on my Xbox that are over a month one-time.
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Thank you for providing u.s.a. an update. Are the trimmed game captures that you're trying to upload came from Ghost Recon Wildlands and Gears of War four? As well, have you purchased those games from the Windows Store?
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Thank you for providing us an update. Are the trimmed game captures that y'all're trying to upload came from Ghost Recon Wildlands and Gears of War iv? Too, have you lot purchased those games from the Windows Store?
Yes and yes.
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Thanks for the answer. Nosotros're doing our all-time to investigate the consequence so that we could place what'south causing you unable to post trimmed captures in the Xbox app. May I know if the issue started later on installing the Windows Update on your computer? We're suspecting that the update is affecting the functionality of the Xbox app. Besides, can you cheque if there's an update available for Xbox Game Bar in the Windows Shop?
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Give thanks you for the reply. We're doing our all-time to investigate the issue so that we could identify what'southward causing y'all unable to mail service trimmed captures in the Xbox app. May I know if the effect started later installing the Windows Update on your figurer? We're suspecting that the update is affecting the functionality of the Xbox app. Likewise, can yous check if there's an update available for Xbox Game Bar in the Windows Shop?
Once again, sad for the delay. This upshot started long before the windows update. I noticed it starting to happen around March/Apr. Before so, I was able to practice this swiftly. I also ensured that the app on the Store was updated, which it is. I just tried this with a brand new clip that I recorded on my xbox from PUBG. When I download the prune so I can trim it, it crashed the app at 98%. When I reloaded the app, it was in fact downloaded. So I trimmed the original clip which worked fine. Only then when I tried to upload the clip, it says Sad, this capture can't be shared We don't recognize this game". I traced the binder on my computer and the path is as follows: C:\Users\Jacob\Videos\Captures. I can play the video on both the xbox app and on my computer, but it doesn't want to upload. Do y'all remember this could be a trouble with my path or my computer?
ALSO, the trimming function ON THE XBOX ITSELF doesn't work for me either! I trim a video and it freezes at about 75%. This is so frustrating! It is worth noting that my DVR is gear up to record ii minutes at a time. Do yous think this has anything to do with it?
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Source: https://answers.microsoft.com/en-us/xbox/forum/all/windows-10-xbox-app-crashes-when-uploading-an-in/49f21c96-6375-4f67-9dbf-cf4fef2da386
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